Sirius Digital LLC Contact Us
Sirius Digital LLC office reception
Education. Standards. Support.

A digital education company, registered in the United States.

Sirius Digital LLC develops and distributes digital educational products — online courses, e-books and structured training programs — delivered electronically the moment a purchase is confirmed.

This website is the company's corporate presence. Nothing is sold here. Purchases take place on the individual product pages operated by the company, each with its own checkout, terms and receipt.

Learn More About Us

Instant Delivery

Every product is digital. Access is issued automatically on payment confirmation — nothing is shipped.

Written Policies

Terms, privacy, refunds and disclaimer are published in full and linked from every page of this site.

Secure Payments

Card data is captured only by a PCI-DSS compliant processor. We never receive or store card numbers.

Staffed Support

A monitored support address, answered by people — not a form that goes nowhere — on every business day.

Who we are

A company built on documented practice.

Sirius Digital LLC is a Limited Liability Company registered in the State of New Mexico, United States. We produce and publish educational material in written, audio and video form, and we operate the platforms our customers use to access it.

Everything a customer needs in order to decide — the price, the currency, the refund window, the way to reach us — is stated before payment and repeated in the receipt. That is the whole of our commercial method, and it is why the pages below exist in full rather than as a summary.

More About Our Company
Sirius Digital LLC reception area
30 daysMinimum refund window on every product
24 hoursFirst reply to any support email
ImmediateDelivery of access after payment
New MexicoUS jurisdiction of registration

Each figure above is a published commitment, set out in full in our Refund Policy and Terms of Service.

What we do

Three categories of digital product

We develop the material, we publish it, and we run the members area it is delivered through. All of it is informational and educational in nature.

Online Courses

Structured programs delivered through a members area, organised in modules with audio and video lessons. Access is granted immediately after purchase and does not expire. Course material is produced in-house and reviewed before release.

E-Books and Guides

Downloadable documents in PDF format, supplied as a companion to a program or on their own. Files are hosted by the company and made available through the customer's account, so a purchase can be re-downloaded at any time.

Training Programs

Longer, sequenced material intended to be followed over a period of weeks, combining written and audio components with a defined order of study. Delivered through the same members area as our courses.

Nothing physical is shipped, and no product is billed on a recurring basis unless that is stated explicitly at the point of purchase.

Company record

Registered details

Published in full so that a customer, a bank or a payment provider can verify who they are dealing with.

Legal name
Sirius Digital LLC
Entity type
Limited Liability Company
Jurisdiction
State of New Mexico, United States
EIN
39-4550422
Registered office
150 Washington Avenue, Suite 201
Santa Fe, NM 87501, United States
Business activity
Development and distribution of digital educational products
Support email
contact@llcsiriusdigital.com
Support languages
English, French, Italian, Spanish, Portuguese
Support hours
Monday to Friday, 9:00–18:00 MST
Currency of sale
Stated at checkout, before payment
How a purchase works

From payment to access

  1. Checkout

    The customer sees the product name, the full price, the currency and the applicable terms before entering any payment details. Payment is processed by a PCI-DSS compliant payment processor. Card details are never received or stored by Sirius Digital LLC.

  2. Receipt

    An emailed receipt is issued at the moment of purchase, showing the company name, the product purchased, the amount charged and the billing descriptor that will appear on the customer's statement.

  3. Access

    Access credentials are sent to the email address given at checkout, normally within a few minutes. If the email does not arrive, support can resend it and confirm the account manually.

  4. Support and refunds

    Support is available by email during business hours, and every message is answered by a person. A refund can be requested within the published window and is returned to the original payment method. No justification is required.

Our commitment

Our standards. Your trust.

Four rules we apply to our own selling, not only to what we publish.

Clear Pricing

The full amount, the currency and the billing frequency are shown before payment. No charge exists that was not disclosed on the page where the purchase was made.

Honest Communication

Our products are sold as information and education. They are not professional, medical, legal or financial advice, and are never presented as a substitute for it.

Secure and Trusted

Every page is served over TLS. Payment is handled by a PCI-DSS compliant processor, and members areas require authentication tied to the purchase email.

Respect for the Customer

A refund inside the published window is granted without justification, and support is reachable without having to search for a way to reach us.

Customer commitments

What we hold ourselves to

CommitmentStandardDetail
Refund window 30 days min. At least 30 days from purchase on every product. Some programs offer a longer window; the exact period is stated at checkout and repeated in the receipt.
Refund processing 3 business days Approved refunds are issued to the original payment method. The customer's bank may take a further 5–10 days to post the credit.
Support response 24 hours First reply to any email received on a business day. Requests received at the weekend are answered on the next business day.
Delivery of access Immediate Credentials are issued automatically on payment confirmation. If automatic delivery fails, support provisions access manually on request.
Cancellation Any time Where a product is billed on a recurring basis, it can be cancelled at any time from the account area or by contacting support, effective at the end of the paid period.
Billing descriptor Disclosed The descriptor that will appear on the customer's card statement is shown at checkout and in the receipt, so the charge is recognisable.
Security and data

How payment and personal data are handled

Payment data

Card data is captured and processed exclusively by our PCI-DSS compliant payment processor. Sirius Digital LLC does not receive, transmit or store full card numbers at any point.

Transport security

This site and all customer-facing pages are served over TLS. Access to members areas requires authentication tied to the email address used at purchase.

Personal data

We collect only what is needed to deliver the product and support the customer. Data is never sold. Access, correction and deletion requests are handled through our support channel and described in the privacy policy.

Have a question about an order? Email us with the address used at purchase and the date of the charge.
Contact Support
Contact

Reaching the company

Email
Monitored on business days. First reply within 24 hours.
Support hours
Monday to Friday, 9:00–18:00 MST
Messages received outside these hours are answered on the next business day.
Registered office
150 Washington Avenue, Suite 201
Santa Fe, NM 87501, United States

For a refund, a billing question or an access problem, email us with the address used at purchase and the date of the charge. That is enough for us to locate the order — an order number is helpful but not required.